Not sure if you're aware of it, or are even interested, but just in case: we wanted you to know that Google is close to being voted in as winner of The Worst Customer Support EVER Prize. Step aside, Microsoft.
This vote of confidence comes from an apparently very dissatisfied Nexus 4 customer voicing said opinion on one of your own Google code forums.
I have, myself, been watching with some fascination the unveiling of the Three Stooges Approach to customer support that your Google Devices Support operation, and your Google Nexus Developer Team have clearly adopted. In fact, you can read about some of the more slapstick support episodes in this article which was published recently in Linux Today.
One of my favorite Three Stooges-style customer support demonstrations is described here, and a more complete outline of Google's attempt to achieve complete customer support dysfunction was written up, point by point here.
Also, it did not escape our attention that Google's Public Relations office has pulled out all the stops regarding damage control over the Nexus 4 shortcomings.
So, what can we say, but good work! Nice job! Way to snatch defeat from the jaws of victory! Way to make Microsoft (!?) look positively nimble!
You guys are the new dysfunction KINGS!